Blackberry Snags Threaten US Customers as RIM Apologizes

Release Date 13 Oct, 2011 in BusinessWeek

Video

	BlackBerry services restored in India Hindu Business Line - Thomas K Thomas - 13 Oct, 2011 BlackBerry users in India have started getting e-mails on time and are also able to send instant messages. BlackBerry services in India came back to normal on Thursday morning after three days of disruption. Reports suggest that the services have been ...
BlackBerry outages spread to North America Arab News - 13 Oct, 2011 By AP NEW YORK: BlackBerry users across the world were exasperated Wednesday as an outage of e-mail, messaging and Internet services on the phones spread to the US and Canada and stretched into the third day for Europe, Asia, Latin America and Africa. ...
BlackBerry services restored Economic Times - 13 Oct, 2011 NEW DELHI: After three days of disruptions, BlackBerry services offering e-mail, messenger and other online services were restored, Canada-based Research in Motion said. "Email systems are operating and we are continuing to clear any backlogged ...
BlackBerry services restored Times of India - 13 Oct, 2011 PTI \| Oct 13, 2011, 12.04PM IST NEW DELHI: After three days of disruptions, BlackBerry services offering e-mail, messenger and other online services were restored, Canada-based Research in Motion said. "Email systems are operating and we are continuing ...
BlackBerry services resume in the UAE Khaleej Times - Muaz Shabandri - 13 Oct, 2011 DUBAI �" Several BlackBerry users in the UAE have regained access to BlackBerry Internet Services (BIS) on their devices following three days of downtime. The services resumed early today morning as users could exchange messages on the BlackBerry ...
BlackBerry users cut off for fourth day Aljazeera.net - 13 Oct, 2011 Millions of users left without text communications services after a link in phone company's infrastructure failed. Millions of BlackBerry users around the world are facing outage of email, messaging and internet services for a fourth straigh day. ...
	What 039 s your take on the BlackBerry 039 Outage-Outrage 039 Moneycontrol.com - 13 Oct, 2011 Many of us Indian mobile phones users, be it from the business class sector or the average college student have grown to live by BlackBerry's promise at delivering un-hindered mobile services. BBM and email support, never mind web, are a big deal for ...
Research In Motion: BlackBerry Service Levels Improving; Working To Restore ... Fox Business - Gaurav Raghuvanshi - 13 Oct, 2011 SINGAPORE -(Dow Jones)- Research In Motion Ltd. (RIMM) said Thursday BlackBerry services have improved "significantly" in Europe, the Middle East, India, ...
Australia Dodges BlackBerry Service Outages Hitting Users Elsewhere Fox Business - Gavin Lower - 13 Oct, 2011 MELBOURNE -(Dow Jones)- Research In Motion Ltd.'s (RIM.T) Australian spokeswoman said Thursday Australian BlackBerry users haven't been affected by service outages that have hit millions of other users around the world. ...
Blackberry Snags Threaten US Customers as RIM Apologizes BusinessWeek - Mark Lee - 13 Oct, 2011 Oct. 13 (Bloomberg) -- Research In Motion Ltd. apologized for disruptions to its Blackberry service that halted messaging for three days in Europe and may be spreading to the US, its largest market. “Right now we're letting you down,” Chief ...
BlackBerry outage frustrates bankers Times of India - 13 Oct, 2011 NEW YORK: A senior investment banker at a major Wall Street firm kept sending out e-mails on his BlackBerry morning. And they kept bouncing back. "It's one of those things -- you don't realize how important it is to breathe, until you can't do it," ...
RIM scrambles to end global BlackBerry outage Times of India - 13 Oct, 2011 LONDON: The company that makes the BlackBerry smartphone is working frantically to end a three-day global service disruption that has frustrated millions of its customers and pumped up pressure on its management to make sweeping changes. ...
BlackBerry woes halt emails, texts Boston Herald - Brendan Lynch, Hillary Chabot - 13 Oct, 2011 BlackBerry maker Research in Motion's massive global service outage hit United States users for the first time yesterday �" two days before the release of rival Apple's iPhone 4S, by unhappy coincidence. “Research in Motion has built ...
BlackBerry outage creates ripple effect, spreads to North America Chicago Sun-Times - Peter Svensson - 13 Oct, 2011 A Blackberry subscriber holds a Research in Motion Blackberry in Ottawa, Wednesday Oct. 12, 2011. Sporadic outages of BlackBerry messaging and email service spread to the US and Canada on ...
BlackBerry outages spread to North America Forbes - Peter Svensson, Rob Gillies - 13 Oct, 2011 NEW YORK -- BlackBerry users across the world were exasperated Wednesday as an outage of email, messaging and Internet services on the phones spread to the US and Canada and stretched into the third day for ...
Kiss hopes for any RIM deal bye-bye MarketWatch - Therese Poletti - 13 Oct, 2011 SAN FRANCISCO (MarketWatch) �" Investors who have been holding onto their stock in Research In Motion Ltd. with the hopes that the company is a potential takeover target should be discarding any such notions. ...
	BlackBerry outages spread to North America Indian Express - 13 Oct, 2011 A Blackberry user reads a story about a Blackberry outage that is affecting millions of users, in Montreal. (AP) BlackBerry users across the world were exasperated as an outage of email, messaging and Internet services on the phones spread to the US ...
	RIM scrambles to end global BlackBerry outage Reuters India - Euan Rocha, Pav Jordan - 13 Oct, 2011 Get the latest news on the go. Visit Reuters India on your mobile device. Full Coverage The fierce fight for Gaddafi's home town in Libya. Slideshow A person uses the Blackberry on subway tracks at West 14th street and 8th avenue in New York September ...
	RIM scrambles to end global BlackBerry outage Reuters India - Nelson Ching, Euan Rocha - 13 Oct, 2011 A man uses a Blackberry mobile phone to take a picture of leaders of the BRICS during a joint news conference in Sanya, Hainan province April 14, 2011. By Alastair Sharp and Georgina Prodhan TORONTO/LONDON (Reuters) - The company that makes the ...
	BlackBerry blackout leaves Wall Street honchos disconnected Firstpost - 13 Oct, 2011 A senior investment banker at a major Wall Street firm kept sending out e-mails on his BlackBerry on Wednesday morning. And they kept bouncing back, annoying him. “It's one of those things �" you don't realise how important it is to breathe, ...
BlackBerry outage not in RIM's favor ZDNet Asia - Eileen Yu - 13 Oct, 2011 "Tough" week for Research In Motion which suffered major outages that affected millions of users, notes analyst, who says RIM cannot afford to be deemed unreliable amid increasing market ...
RIM: BlackBerry Email Is Operating, Messenger Online PCWorld - John Ribeiro - 13 Oct, 2011 Research In Motion reported late Wednesday that email was operating, and BlackBerry Messenger (BBM) traffic was online and passing successfully in all regions where its service was previously affected. ...
	RIM scrambles to end global BlackBerry outage Moneycontrol.com - 13 Oct, 2011 Research In Motion said on Wednesday it was working frantically to end a three-day global disruption of BlackBerry services that has frustrated millions of smartphone users and put more pressure on the company for sweeping changes. ...
	BlackBerry outages spread to US, Canada Sydney Morning Herald - 13 Oct, 2011 Millions of BlackBerry users around the world have been left without text communication services for a third day . Major outages couldn't come at a worse time for RIM. BlackBerry users across the world were exasperated Wednesday as an outage of email, ...
	RIM scrambles to end global BlackBerry outage Reuters India - Alastair Sharp, Georgina Prodhan - 13 Oct, 2011 Get the latest news on the go. Visit Reuters India on your mobile device. Full Coverage A man uses his mobile phone as he waits for a skytrain in Bangkok September 23, 2010. By Alastair Sharp and Georgina Prodhan TORONTO/LONDON (Reuters) - The company ...
RIM scrambles to end global BlackBerry outage Reuters - Alastair Sharp, Georgina Prodhan - 13 Oct, 2011 TORONTO/LONDON, Oct 12 (Reuters) - The company that makes the BlackBerry smartphone is working frantically to end a three-day global service disruption that has frustrated millions of its customers and pumped up ...
RIM says 'core switch failure' in its private network was responsible for the ... Economic Times - 13 Oct, 2011 NEW DELHI: BlackBerry maker Research in Motion (RIM) said on Wednesday that a 'core switch failure' in its private network was responsible for the collapse of its services, leaving hundreds of thousands of users across the country outraged as the ...
	Will frustrated customers ditch BlackBerry? CNET (blog) - Marguerite Reardon - 13 Oct, 2011 Research In Motion's recent network troubles could be a boon for Apple and Google as frustrated BlackBerry customers consider alternative smartphones. ...
Will BlackBerry's reputation survive the crash? Toronto Star - Francine Kopun - 13 Oct, 2011 Dear John letters took a 21st century twist yesterday as Blackberry users fired up their laptops to air their frustration over a worldwide, three-day service failure. “Dear Blackberry ... you're trending! And we are THROUGH,” wrote celebrity gossip ...
BlackBerry suffers epic outage �" so where are its CEOs? Toronto Star - Michael Lewis - 13 Oct, 2011 An unexplained glitch cut off Internet and messaging services for large numbers of users across Europe, the Middle East and Africa, and now North America. While Research In Motion Ltd. struggles to contain a service outage that's affecting tens of ...