Down and Out of Touch

Release Date 13 Oct, 2011 in Wall Street Journal

 
   
Video

Time RIM reconnected with their customers

Belfast Telegraph - 13 Oct, 2011
If this was my company, this would be fixed by now." So snarled the impatient tones of Amstrad founder Lord Sugar as he lambasted the beleaguered bosses at Research in Motion via micro social network Twitter. They are the unfortunate wretches who have ...

BlackBerry crash traced to data centre in UK •70 million users, including ...

Nigerian Tribune - Seyi Gesinde - 13 Oct, 2011
The BlackBerry network problem which is affecting millions of users globally still persists on the fourth day, but the fault is said to have been traced to a single incident in Slough in the United Kingdom. A lot of BlackBerry users in Nigeria still ...

Down and Out of Touch

Wall Street Journal - Ben Rooney, Javier Espinoza - 13 Oct, 2011
The smartphone outage that has lingered for three days in Europe, the Middle East and Africa spread to North America on Wednesday, leaving key work and social functions such as email, BlackBerry Messenger, Facebook and Twitter either down or unreliable ...

VIDEO: Blackberry boss on system meltdown

BBC News - 13 Oct, 2011
Users began to report loss of services on Wednesday, with many turning to Twitter to complain about their lack of email. The latest development follows two days of sporadic blackouts across Europe, the Middle East and Africa. ...

BlackBerry outage: Why won't they communicate with customers?

Daily Mail - Rob Waugh - 13 Oct, 2011
BlackBerry users have been baffled by the idea that whole continents could rely on one building in Slough for their email and instant-messaging. But the 'data centre' where BlackBerry's current disaster began is the Achilles heel of every internet ...

Poor Roaming Services Affecting the Middle East BlackBerry Network

MarketWatch (press release) - ‎Oct 12, 2011‎
DUBAI, UAE, October 12, 2011 /PRNewswire via COMTEX/ -- Despite reporting that all problems with its BlackBerry service had been amended on Monday, RIM's (Research in Motion) BlackBerry outages continue across the Middle East region for a second ...

Summary Box: Cause given for BlackBerry troubles

Forbes - ‎Oct 11, 2011‎
By AP , 10.11.11, 07:18 PM EDT DAY TWO: There continued to be reports of BlackBerry service disruptions in Europe, the Middle East and Africa and fresh problems in Latin America and India. There were no reports of any problems in the US THE CAUSE: ...

Blackberry Outages Spread to Latin America

The Associated Press - ‎Oct 11, 2011‎
BlackBerry's latest service disruptions have now spread beyond Europe, the Middle East and Africa with fresh problems reported in Latin America and India. (Oct. 11)

BlackBerry services hit in Latin America, India

Forbes - Cassandra Vinograd - ‎Oct 11, 2011‎
LONDON -- BlackBerry's woes spread on Tuesday as the smartphone's maker reported service disruptions for a second straight day in Europe, the Middle East and Africa and fresh problems in Latin America and ...

BlackBerry Service Sluggish in UK For Second Day

Financial News Network Online - ‎Oct 11, 2011‎
Users of the Blackberry (RIMM) in the UK are currently experiencing problems with their smartphones for a second day after a mysterious cut off of the Internet and messaging services for large numbers across Europe, the Middle East and Africa. ...

BlackBerry reports problems in Europe, Middle East

eTaiwan News - ‎Oct 11, 2011‎
AP BlackBerry customers across Europe, the Middle East and Africa are experiencing problems, the smartphone's maker said in a brief statement Monday. Research in Motion Ltd. gave few details about the issues, but telephone companies whose customers use ...

BlackBerry outages continue in Europe

SmartCompany.com.au - Patrick Stafford - 13 Oct, 2011
BlackBerry customers across Europe and the Middle East are continuing to suffer outages as the service heads into its third day of interruptions. Customers began noticing disturbances earlier this week, with millions of customers unable to access some ...

BlackBerry Outage Leaves Many With Twitchy Fingers

39online.com - 13 Oct, 2011
It already took out Europe, Africa, the Middle East, India, and parts of South America. Now Canada and the US are its latest victims. A fast-moving glitch is spreading around the world leaving millions panicked and with twitchy fingers. ...

Blackberry outage spreads to U.S. and Canada

Marketplace - Mitchell Hartman - 13 Oct, 2011
Kai Ryssdal: We're well into day three of a huge outage for the BlackBerry smartphone network. It started over in Europe, then the Middle East, Africa, India. Now it's spread over here. ...

BlackBerry Service Interruptions Stretch Into US

WBNG-TV - 13 Oct, 2011
The BlackBerry service interruptions that affected cellphone owners in Europe, Asia and the Middle East beginning on Monday have stretched into North America as of Wednesday, according to the New York Times. According to the story, the service issues ...

STC, RIM discuss strategic tie-up

Trade Arabia - 13 Oct, 2011
Saudi Arabia's STC Group and Canada-based Research in Motion (RIM) recently discussed enhancing and launching new services to STC's BlackBerry subscribing customers in the Middle East. According to the regional partnership signed in August between STC ...

Blackberry Services Down. Server Issues All Over World!

CrazyEngineers VoiCE - Kaustubh Katdare - 13 Oct, 2011
The dreaded Blackberry server issue seems to be conquering the world. The latest reports indicate that the initial failure in Europe and Middle-East has spread over other parts of the world as well. Engadget reports that the services are unavailable in ...

iOS 5 Launch, BlackBerry Outages: Today's Top Stories

Mashable - Lauren Indvik - 13 Oct, 2011
Welcome to this morning's edition of “First To Know,” a series in which we keep you in the know on what's happening in the digital world. We're keeping our eyes on four particular stories of interest today. BlackBerry users in Europe, the Middle East, ...

Blackberry Problems worldwide for two days: Did you notice anything?

Examiner.com - ‎Oct 11, 2011‎
Around the world for two days, Blackberry users have been experiencing problems of varying proportions. Research in Motion has been struggling to get Blackberry messaging, email, and Internet back on track, even issuing annoucements that it was ...

Blackberry Network Outages: Africa, Middle-East, Europe.

Technorati - Brett Hilarides - ‎Oct 11, 2011‎
Millions of Blackberry users have been experiencing major browser and messaging delays in up to four continents around the world. Africa, Middle-East, Europe and India were some of the first affected this Monday, and the issue has now spread to other ...

BlackBerry Gets a Black Eye in Europe

Benzinga - Louis Bedigian - ‎Oct 11, 2011‎
Users in Europe, Africa and the Middle East can't send e-mails or surf the web. They can't send BBM messages either, which pretty much takes the “smart” out of Research in Motion's (NASDAQ: RIMM) “smartphone. ...

Blackberry servers down in flames again

TECH.BLORGE.com - Ronald O Carlson - ‎Oct 11, 2011‎
Research in Motion and its signature Blackberry smartphone are in full retreat, so the effect any issues vis-a-vis reliability will be magnified. That said, what's the best way to celebrate a marathon 20-hour outage? ...

BlackBerry downtime illustrates reputation risks of social media

Continuity Central (press release) - ‎Oct 11, 2011‎
The risks of using social media for critical service announcements were highlighted yesterday (10th October) when BlackBerry posted notices of downtime on various social media channels. BlackBerry users in Europe, the Middle East and Africa were unable ...

Black eye for BlackBerry

CJAD - Andrew Peplowski - ‎Oct 10, 2011‎
Not that it needs any more bad news but Research in Motion engineers are working on a fix for an issue that has blacked out millions of BlackBerries in Europe, Asia and the Middle East this morning. They have been unable to browse the web or instant ...

BlackBerry services hit in Latin America, India

Newsday (subscription) - ‎Oct 11, 2011‎
Nation Newsday > News > Nation BlackBerry services hit in Latin America, India Published: October 11, 2011 11:24 AM By The Associated Press CASSANDRA VINOGRAD (Associated Press) LONDON - (AP) -- BlackBerry's maker says smartphone users in Latin America ...

BlackBerry services hit in Latin America, India

Newsday (subscription) - ‎Oct 11, 2011‎
News Newsday > News Content Preview Newsday/Optimum Online ® subscribers click here for full access Not a Newsday or Optimum Online ® subscriber? Click here BlackBerry services hit in Latin America, India Originally published: October 11, ...

BlackBerry reports problems in Europe, Middle East

Newsday (subscription) - ‎Oct 10, 2011‎
Business Newsday > Business Content Preview Newsday/Optimum Online ® subscribers click here for full access Not a Newsday or Optimum Online ® subscriber? Click here BlackBerry reports problems in Europe, Middle East Published: October 10, 2011 10:42 AM ...

Technology & Gadgets Global blackout of BlackBerrys traced to Slough

Evening Standard - 13 Oct, 2011
Furious BlackBerry users today demanded compensation after the company's supercomputers crashed again, leaving people across four continents without email. Millions of users have been hit by an unprecedented series of problems after makers Research in ...

Poor roaming services affecting the Middle East BlackBerry network

Zawya (subscription) - 13 Oct, 2011
Despite reporting that all problems with its BlackBerry service had been amended on Monday, RIM's (Research in Motion) BlackBerry outages continue across the Middle East region for a second consecutive day. These outages come at a time when the company ...

BlackBerry Services Disrupted Around World for Second Day

The Ledger - Cassandra Vinograd - ‎Oct 11, 2011‎
BlackBerry users were hit with service disruptions to their smartphones for a second day Tuesday after aglitch cut off Internet and messaging across Europe, the Middle East and Africa. (Oliver Lang | The Associated Press) By CASSANDRA VINOGRAD The ...

 

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