BlackBerry Holdup Threatens US Customers as RIM Apologizes

Release Date 13 Oct, 2011 in BusinessWeek

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	BlackBerry says service have improved Atlanta Journal Constitution - Peter Svensson - 13 Oct, 2011 AP LONDON �" Research in Motion says BlackBerry services across Europe, the Middle East and Africa have improved after its biggest outage in years. Research in Motion's (RIM) United Kingdom managing director, Stephen Bates, ...
BlackBerry says service have improved Forbes - 13 Oct, 2011 AP , 10.13.11, 04:49 AM EDT LONDON -- Research in Motion says BlackBerry services across Europe, the Middle East and Africa have improved after its biggest outage in years. The company posted a statement Thursday that says services are better. ...
BlackBerry says service have improved Philippine Star - 13 Oct, 2011 LONDON (AP) �" Research in Motion says BlackBerry services across Europe, the Middle East and Africa have improved after its biggest outage in years. The company posted a statement Thursday that says services are better. BlackBerry users around the ...
BlackBerry users suffer more chaos Mirror.co.uk - 13 Oct, 2011 BlackBerry users will be hoping for an end to days of chaos after the smartphone's maker announced "significant improvement" to its services. Research in Motion (RIM) - the firm behind the BlackBerry - has attracted widespread anger after continuing ...
	BlackBerry services 'improving' after three-day blackout Telegraph.co.uk - Christopher Williams - 13 Oct, 2011 BlackBerry-maker RIM claims that services are improving following a blackout that left users without a service for three days. By Christopher Williams, Technology Correspondent The company posted a message this morning saying: “From 6am BST today, ...
	Blackberry service 'is improving' BBC News - 13 Oct, 2011 Blackberry's owner RIM said that its services "have improved significantly", following a three-day global blackout. Millions of customers worldwide had their messaging and email service disrupted with many turning to Twitter to express their anger. ...
BlackBerry reports improvements in service CNN International - John D. Sutter, Julianne Pepitone - 13 Oct, 2011 By the CNN Wire Staff (CNN) -- BlackBerry said it was making progress Thursday as a network outage entered its fourth day, testing the nerves of users who rely on the smartphones for businesses and social uses. "Today, all services across Europe, ...
	RIM CIO apologises to BlackBerry users for outage Moneycontrol.com - 13 Oct, 2011 For most, if not all, BlackBerry users, the last couple of days must have been difficult since RIM's BES (BlackBerry Enterprise Server) and BIS (BlackBerry Internet Service) systems were inconsistently active. The lack of email and messaging ...
	BlackBerry evens to still not be functioning by Monday Mirror.co.uk - Derek Mcgovern - 13 Oct, 2011 It's lucky they're called hand-held devices or else we'd probably be tucking them under our chin. Many frustrated users rang the company and told them where to stick it. Coincidentally, the company that makes the BlackBerry ...
BlackBerry outages spread to North America Forbes - Peter Svensson, Rob Gillies - 13 Oct, 2011 NEW YORK -- BlackBerry users across the world were exasperated Wednesday as an outage of email, messaging and Internet services on the phones spread to the US and Canada and stretched into the third day for ...
	BlackBerry service limps back to life - as customer fury turns to demands for ... Daily Mail - Sean Poulter, Rob Waugh - 13 Oct, 2011 Light might be at the end of the tunnel for British users, as many reported that emails were now working, and that BlackBerry Messenger (BBM) was back online. BlackBerry has said that there is a 'significant improvement' ...
BlackBerry Reports 'Significant' Improvement Wall Street Journal - Gaurav Raghuvanshi - 13 Oct, 2011 BlackBerry users saw further disruptions in service, the third consecutive day of problems that have now spread from Europe into Asia and North America. Spencer Ante has details on The News Hub. SINGAPORE�"Research In Motion Ltd. ...
BlackBerry outage hits RIM just as rivals pick up steam Winnipeg Free Press - LuAnn LaSalle - 13 Oct, 2011 RESEARCH In Motion's reputation for reliability took another bruising Wednesday, as technical glitches affecting millions of BlackBerry users around the world spread to Canada, giving customers another reason to switch to competitors. ...
	Internet glitches: Backlog caused BlackBerry outage The Express Tribune - 13 Oct, 2011 By AFP OTTAWA: A backlog of emails to Europe from the Asia and the Americas caused the outages affecting BlackBerry users to spread to North America and elsewhere, Research In Motion (RIM) said on Wednesday. “It is a backlog issue,” RIM software vice ...
	BlackBerry now faces demands for compensation for the three-day outage Daily Mail - 13 Oct, 2011 The maker of BlackBerry has insisted it is working 'around the clock' to return the service to normal after users were hit by a third day of chaos. Light might be at the end of the tunnel for British users, as many reported that emails were now working ...
	After three days of torture, BlackBerry services are finally restored Firstpost - 13 Oct, 2011 New Delhi: After three days of disruption, BlackBerry services offering e-mail, messenger and other online services were restored, Canada-based Research in Motion said. “Email systems are operating and we are continuing to clear any backlogged messages ...
BlackBerry Holdup Threatens US Customers as RIM Apologizes BusinessWeek - Mark Lee, Jonathan Browning - 13 Oct, 2011 Oct. 13 (Bloomberg) -- Research In Motion Ltd. said customers in Canada and the US, its largest market, still face delays after disruption to its BlackBerry network, while data services are now more accessible in other ...
BlackBerry services coming back online, RIM says ZDNet UK (blog) - David Meyer - 13 Oct, 2011 BlackBerry services are returning to normal in Europe, the Middle East, India and Africa, Research In Motion said in the early hours of Thursday morning. At around 5:30am BST, RIM said it was seeing "a significant ...
	Dark days are over for BlackBerry users Independent Online - 13 Oct, 2011 AP A BlackBerry handset stands at a shop in Hyderabad, India. Large numbers of BlackBerry users across Europe, the Middle East and Africa have been cut off from Internet and messaging services. BlackBerry users have been up in arms for the past few ...
BlackBerry services resume in the UAE Khaleej Times - Muaz Shabandri - 13 Oct, 2011 Several BlackBerry users in the UAE have regained access to BlackBerry Internet Services (BIS) on their devices following three days of downtime. DUBAI �" Several BlackBerry users in the UAE have regained access to BlackBerry Internet Services (BIS) on ...
	BlackBerry crash 'may sink RIM' Independent Online - 13 Oct, 2011 The widespread outage of BlackBerry's messaging and browsing services this week could deal the smartphone brand's Canadian parent, Research In Motion (RIM), “a fatal blow”, according to telecoms analysts. The outage of BlackBerry's data service on ...
	Blackberry service in Mideast partially restored gulfnews.com - Derek Baldwin - 13 Oct, 2011 A person uses the T-Mobile Blackberry on subway tracks at West 14th street and 8th avenue in New York on September 27, 2011. Dubai: Some BlackBerry services have been restored in the Middle East while Research in ...
	Blue Cross to remain nonprofit public charity Boston Globe - Robert Weisman - 13 Oct, 2011 Blue Cross Blue Shield of Massachusetts has decided to remain a nonprofit public charity after examining whether it should seek a different legal status given its extensive business operations as the state's largest health insurer. ...
	RIM apologises for Blackberry services outage Hindustan Times - Mark Lee - 13 Oct, 2011 Research In Motion Ltd. apologized for disruptions to its Blackberry service that halted messaging for three days in India, Europe and may be spreading to the US, its largest market. company's website yesterday. The company is investigating reports of ...
BlackBerry services restored Times of India - 13 Oct, 2011 PTI \| Oct 13, 2011, 12.04PM IST NEW DELHI: After three days of disruptions, BlackBerry services offering e-mail, messenger and other online services were restored, Canada-based Research in Motion said. "Email systems are operating and we are continuing ...
BlackBerry crisis deepens News24 - Peter Svensson - 13 Oct, 2011 New York - BlackBerry users across the world were exasperated on Wednesday as an outage of e-mail, messaging and internet services on the phones spread to the US and Canada and stretched into the third day for Europe, Asia, Latin America and Africa. ...
BlackBerry users cut off for fourth day Aljazeera.net - 13 Oct, 2011 Millions of users left without text communications services after a link in phone company's infrastructure failed. Millions of BlackBerry users around the world are facing outage of email, messaging and internet services for a fourth straigh day. ...
	What 039 s your take on the BlackBerry 039 Outage-Outrage 039 Moneycontrol.com - 13 Oct, 2011 Many of us Indian mobile phones users, be it from the business class sector or the average college student have grown to live by BlackBerry's promise at delivering un-hindered mobile services. BBM and email support, never mind web, are a big deal for ...
Australia Dodges BlackBerry Service Outages Hitting Users Elsewhere Fox Business - Gavin Lower - 13 Oct, 2011 MELBOURNE -(Dow Jones)- Research In Motion Ltd.'s (RIM.T) Australian spokeswoman said Thursday Australian BlackBerry users haven't been affected by service outages that have hit millions of other users around the world. ...
BlackBerry outage frustrates bankers Times of India - 13 Oct, 2011 NEW YORK: A senior investment banker at a major Wall Street firm kept sending out e-mails on his BlackBerry morning. And they kept bouncing back. "It's one of those things -- you don't realize how important it is to breathe, until you can't do it," ...