RIM's Balsillie: Too Early to Assess Outage's Impact

Release Date 17 Oct, 2011 in Wall Street Journal

BlackBerry maker sheds 5 pct after apps offer Moneycontrol.com - Alastair Sharp, Pav Jordan - 17 Oct, 2011 TORONTO (Reuters) - Shares of Research In Motion dropped more than 5 percent on Monday after it sought to appease disgruntled BlackBerry customers by offering free apps and technical support to make up for last week's global smartphone outage. ...
Is the promise of free apps enough to make up for the BlackBerry outage? Wall Street Journal - 17 Oct, 2011 Research In Motion said it will offer BlackBerry customers a number of premium mobile applications free of charge until the end of the year in a bid to make amends for last week's embarrassing network outage that affected users across five continents. ...
RIM offers free apps worth $ 100 to appease BlackBerry customers Economic Times - 17 Oct, 2011 RIM will offer free apps worth more than $100 to appease BlackBerry customers frustrated by service disruption last week which ran for days and affected millions. LONDON/HELSINKI: Canada's Research In Motion Ltd will offer free premium apps worth more ...
BlackBerry users to get free apps for 'patience' shown Economic Times - 17 Oct, 2011 NEW DELHI/WATERLOO: BlackBerry maker Research In Motion will offer free mobile applications worth over USD 100 as well as technical support to every enterprise customer, as a token of appreciation for subscribers' "patience" during its service ...
RIM to offer free apps following outage ... are you happy? ZDNet (blog) - Adrian Kingsley-Hughes - 17 Oct, 2011 Communications firm RIM is to offer subscribers $100 worth of free apps following several days of BlackBerry service problems they faced last week. In a statement released this morning, ...
	RIM's BlackBerry outage: $350 million max hit, but losing enterprise ZDNet (blog) - Larry Dignan - 17 Oct, 2011 Summary: The short term financial hit due to RIM's outage is minimal, but the company is starting to lose the enterprise. And that financial hit will really hurt. Research in Motion's costs related to its ...
RIM down on markets after BlackBerry users offered free apps Vancouver Sun - 17 Oct, 2011 Research In Motion Ltd. is offering BlackBerry users more than $100 worth of applications to make amends for last week's international service disruptions. The Waterloo, Ont.-based company said Monday that a selection of apps will become available ...
RIM Says Sorry With Free Apps InformationWeek (blog) - Paul McDougall - 17 Oct, 2011 BlackBerry maker offers customers whose service was disrupted by three-day outage more than $100 worth of no-charge downloads. By Paul McDougall InformationWeek In an effort to a apologize for a three-day outage that denied email and Web services to ...
RIM CEO Considers Operator Compensation to Restore Trust BusinessWeek - Jonathan Browning - 17 Oct, 2011 Oct. 17 (Bloomberg) -- Research in Motion Ltd. will this week consider offering compensation to network operators following one of its worst BlackBerry service disruptions, co- Chief Executive Officer Jim Balsillie said today. ...
RIM offers free apps to customers after outage CBS News - 17 Oct, 2011 Trying to make amends for massive outages last week, Research In Motion announced a free premium apps giveaway for millions of its customers who may still feel jolted, and a month of technical support for some. The Canadian company said Monday that the ...
RIM Says Offers Companies Month of Free Technical Support After Disruption Bloomberg - Jonathan Browning - 17 Oct, 2011 Research in Motion Ltd. Co-Chief Executive Officer Mike Lazaridis said, “We have apologized to our customers and we will work tirelessly to restore their confidence.” Research in Motion Ltd. Co-Chief ...
BlackBerry Customers Offered Free Apps As Apology NPR (blog) - Mark Memmott - 17 Oct, 2011 Last week, Research in Motion apologized for the service outages that swept around the world last week, leaving millions of its BlackBerry users unable to send or receive messages. Today, it said it's offering customers about $100 worth ...
	RIM's Balsillie: Too Early to Assess Outage's Impact Wall Street Journal - Chip Cummins - 17 Oct, 2011 BlackBerry maker Research in Motion Ltd.'s co-chief Jim Balsillie said Monday it was still too early to assess the financial impact of last week's outage, even as the company offered its subscribers free applications as an apology for ...
BlackBerry maker sheds 5.7 pct after apps offer Reuters India - Alastair Sharp, Pav Jordan - 17 Oct, 2011 With Diwali only a few days away India prepares for the festival of lights. Slideshow A person poses the new Blackberry Torch 9860 at a release party to promote the BlackBerry OS 7 devices in Toronto August 3, 2011. TORONTO (Reuters) - Shares of ...
RIM could be hit with up to $26 million in compensation from outage: analyst CanadianBusiness.com - LuAnn LaSalle - 17 Oct, 2011 Research In Motion says it will offer its Blackberry subscribers a selection of premium apps for free to show appreciation for customers' patience during the recent worldwide service disruptions. ...
	RIM offers free apps after service interruptions CTV.ca - 17 Oct, 2011 A Blackberry user reads a story about a Blackberry outage that is affecting millions of users of the smartphone that has now spread to North America Wednesday, Oct. 12, 2011, in Montreal. (Paul Chiasson / THE CANADIAN PRESS) WATERLOO, Ont. �" Research ...
BlackBerry users offered apps, not cash, for outage CNN International - Doug Gross - 17 Oct, 2011 (CNN) -- BlackBerry customers slammed by last week's global outage are being offered free apps, not cash, as payback for their troubles. At least a dozen apps, which would cost about $100 on the BlackBerry App World site, ...
	BlackBerry offers free apps after outage AFP - 17 Oct, 2011 MONTREAL �" BlackBerry maker Research in Motion offered customers free apps on Monday after millions of users worldwide suffered service outages last week. RIM said customers would be able to download for free a selection of its premium applications ...
RIM offers customers free apps after BlackBerry service outage CBS News - Chenda Ngak - 17 Oct, 2011 (CBS) - Are you still there, BlackBerry users? Research In Motion feels really bad for last week's service outage, so they want to make amends. The mobile device company announced this morning they are offering BlackBerry customers $100 worth of ...
	BlackBerry to give £63 of free apps to users as apology for 3-day blackout Daily Mail - Emily Allen - 17 Oct, 2011 Blackberry today announced it is offering free apps worth £63 to appease customers hit by its three-day global blackout. Research in Motion, the Canadian company behind the phones, attracted widespread anger after millions around the ...
Tech Today: RIM Says Sorry with Free Apps Wall Street Journal (blog) - Tom Loftus - 17 Oct, 2011 RIM Says Sorry with $100 in Free Apps: Making amends for a three-day outage that affected millions of BlackBerry users, RIM announced that they will be giving away an app bundle worth $100 to users. Apps include games like Bejeweled and ...
	BlackBerry users in line for $100 worth of free apps in compensation The Guardian - 17 Oct, 2011 This article was published on guardian.co.uk at 12.41 BST on Monday 17 October 2011 . It was last modified at 13.47 BST on Monday 17 October 2011 . A BlackBerry user in Canada last week as millions of customers across the world found their services ...
BlackBerry users to get free apps for 'patience' shown IBNLive.com - 17 Oct, 2011 PTI \| 06:10 PM,Oct 17,2011 New Delhi/Waterloo, Oct 17 (PTI) BlackBerry maker Research In Motion will offer free mobile applications worth over USD 100 as well as technical support to every enterprise customer, as a token of appreciation for ...
	Does RIM's free app offer make you feel better about the service outage? CBC.ca - 17 Oct, 2011 By Community Team Research in Motion is offering $100 in free apps for its BlackBerry customers as expression of appreciation for its customers' patience during a recent service outage. The free apps include games - such as Sims 3, Bejeweled and Texas ...
RIM Says Sorry for BlackBerry Outage with Free Apps TIME - Doug Aamoth - 17 Oct, 2011 BlackBerry owners frustrated by last week's service outage�"the longest in RIM's history�"will have access to "a selection of premium apps worth a total value of more than US $100," according to a company press release. ...
RIM Offers Free Apps After BlackBerry Outage PC Magazine - Chloe Albanesius - 17 Oct, 2011 In the wake of a massive three-day outage that left customers around the world without access to BlackBerry services, Research in Motion said Monday that it would offer several premium apps at no charge. The apps will be available ...
	Investors want answers at RIM's developer conference Globe and Mail - 17 Oct, 2011 Chris Umiastowski spent over a decade working as a technology analyst on Bay Street. He now works as an independent analyst and strategy consultant and is blogging from the BlackBerry Developer Conference for the Globe and Mail. ...
RIM quietly teases BlackBerry 9380 and 9790 ZDNet UK (blog) - Ben Woods - 17 Oct, 2011 Blogging on the inner workings of business tech including, but not limited to, business intelligence (BI), analytics, enterprise software, desktop and portable hardware, IT in education, open-source p… ...
BlackBerry offers free apps to compensate for blackout NDTV.com - Sameer Mitha - 17 Oct, 2011 BlackBerry maker Research In Motion announced today that a selection of premium apps worth more than US $100 will be offered free of charge to subscribers as a token of appreciation for their patience during the three day service disruption last week. ...
	BlackBerry users offered free apps as compensation Telegraph.co.uk - Christopher Williams - 17 Oct, 2011 BlackBerry users are to be offered free app downloads as compensation for the failure of their internet service for more than three days last week. By Christopher Williams, Technology Correspondent RIM, the Canadian firm behind the smartphone brand, ...