BlackBerry blackout is new threat to brand

Release Date ‎Oct 15, 2011‎ in BusinessWeek

 
   
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BlackBerry mess could cost RIM up to $100 million

Montreal Gazette - Jameson Berkow - ‎Oct 15, 2011‎
The most severe Black-Berry service disruption in the history of Research In Motion Ltd. could cost the Canadian mobile device maker more than $100 million US in lost revenues. ...

BlackBerry blackout is new threat to brand

News24 - ‎Oct 15, 2011‎
This "travelogue" captures--in both a textual and visual way--the energy and contradictions of... Now R131.95 New York - The longest BlackBerry outage in many years left customers outraged this week, threatening to cost the granddaddy of all ...

One in FIVE angry BlackBerry users may ditch their phone for another make ...

Daily Mail - Emily Allen - ‎Oct 15, 2011‎
One in five BlackBerry phone users is considering switching to another supplier because of the service problems which hit millions of people this week, according to a study today. A survey of more than 1000 BlackBerry customers by ...

BlackBerry blackout is new threat to brand

BusinessWeek - Peter Svensson - ‎Oct 15, 2011‎
The longest BlackBerry outage in many years left customers outraged this week, threatening to cost the granddaddy of all smartphones more business when it's already struggling to keep up in a crowded marketplace. ...

BlackBerry back in business

Moneycontrol.com - ‎Oct 15, 2011‎
BlackBerry users the world over experienced a rude shock as the past few days proved to be quite harrowing, thanks to the disruption of BB services in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina. The outage was caused due to a ...

What They Said: The BlackBerry Outage

Wall Street Journal (blog) - Preetika Rana - ‎Oct 15, 2011‎
On Monday, several European carriers reported disruptions in BlackBerry services, largely blaming BlackBerry owner, Research in Motion. The service failure soon spread across India, the Middle East, Africa, North America and Asia, ...

Outage has little impact on RIM shares

TheChronicleHerald.ca - Luann Lasalle - ‎Oct 15, 2011‎
MONTREAL â€" When a company suffers a very public stumble â€" like Research in Motion did this week when its BlackBerry services went down around the world â€" its stock usually takes a kicking. That didn't happen to RIM ...

RIM suffers 'awful' timing for snag as iPhone 4S debuts

Economic Times - ‎Oct 14, 2011‎
TORONTO: Research In Motion, struggling to recover from one of its worst BlackBerry service disruptions, may see more defections as the snag gives users another reason to turn to Apple's new iPhone, set to hit stores on Friday. ...

When technology fails, we're all impacted

London Free Press - Rachel Sa - ‎Oct 14, 2011‎
You have not seen fear until you find yourself trapped in a meeting room with a group of senior business people during a BlackBerry service outage. That's where I found myself last week on a trip to Ottawa. ...

BlackBerry may lose one in five users

Herald Scotland - Alison Campsie - ‎Oct 14, 2011‎
MELTDOWN: Stephen Bates was seen as the face of the firm during 'Blackberry week'. Picture: Reuters THE Scot at the forefront of the BlackBerry crisis faces further strain as it emerges almost one in five users of the smartphone may switch to another ...

Analysis - BlackBerry outage could accelerate shift to iPhone

Reuters UK - Jim Finkle, Ashley Lau - ‎Oct 14, 2011‎
(Reuters) - John Stuart has been chained to his BlackBerry for years, first as a systems manager for Wall Street bank Morgan Stanley and then as chief information officer for Beverly Hills Wealth Management. ...

Talking Points: Critics blast RIM over BlackBerry service failure

Toronto Star - ‎Oct 14, 2011‎
The Issue: Canadian technology giant Research In Motion may have had its worst week ever. A service blackout kept millions of infuriated BlackBerry users worldwide from accessing email and the instant messenger feature BBM for days, leading critics to ...

BlackBerry: Message delivery failure

Financial Times - Richard Waters, Paul Taylor - ‎Oct 14, 2011‎
Frédéric Court, a venture capitalist based in London who says he has been tapping out email on a BlackBerry “forever”, has just had a wake-up call. On Monday, the device that has been his constant ...

Blackberry Uses Bad Attention to Steal Spotlight From iPhone 4S

Forbes - ‎Oct 14, 2011‎
Peter Leeds loves penny stocks! He is the publisher of "Peter Leeds Penny Stocks," one of the most popular financial newsletters in North America, and a frequent contributor to many top media outlets. He is also the proud author of the new ...

For BlackBerry addicts, RIM is 'chipping away our faith'

CNN International - Mark Milian, Umika Pidaparthy - ‎Oct 14, 2011‎
Some BlackBerry fans are fed up after a recent network outage that knocked out e-mail and Messenger access. (CNN) -- The love affair between BlackBerry devotees and their mobile communicators is becoming strained, and some of them ...

Global BlackBerry outage takes little toll on RIM's already beaten down shares

CanadianBusiness.com - LuAnn LaSalle - ‎Oct 14, 2011‎
The global BlackBerry outage has taken little toll on RIM's already beaten down shares. An employee holds a Blackberry Bold Touch smart phone at the Research in Motion annual meeting in Waterloo, ...

The Week in Tweets: BlackBerry Outage Brings Out the Comedians

PC Magazine - Sara Yin - ‎Oct 14, 2011‎
With millions affected by BlackBerry's worst service outage ever, users took to Twitter to vent. By Sara Yin Were you hit by #Blackberrymageddon? This week, millions of BlackBerry users around the world saw their BBM messages and emails sent to one big ...

RIM outage costs could top $100 million

Toronto Star - Michael Lewis - ‎Oct 14, 2011‎
Major disruptions to BlackBerry smartphone service this week could cost Research in Motion more than $100 million (US) in foregone revenue. In a research note to clients Friday, Scotia Capital analyst Gus Papageorgiou estimated outage costs of $117.7 ...

BlackBerry outage for three days caused by faulty router says former RIM staffer

The Guardian - ‎Oct 14, 2011‎
BlackBerry outage this week saw many users switch to an iPhone 4S in frustration, such as Kit Tjia, 22, from west London. Photograph: Georgie Gillard/PA The problems for BlackBerry's 70 million users around the world began mid-morning on Monday at ...

RIM's Outage: Nail In Coffin?

InformationWeek (blog) - ‎Oct 14, 2011‎
The unthinkable happened. During the week when Apple's new iPhone 4S ships, and the week prior to an announcement of Google's Android 4 (aka Ice Cream Sandwich), Research In Motion experienced a three-day service outage that impacted millions of ...

RIM in 'Race Against Clock' as BlackBerry Disruption Spreads

San Francisco Chronicle - ‎Oct 14, 2011‎
Oct. 12 (Bloomberg) -- Research In Motion Ltd.'s BlackBerry service was disrupted for some users in North America, as a snag that is halting messaging for a third day across Europe, the Middle East and Africa spread to its largest market. ...

BlackBerry Holdup Threatens U.S. Customers as RIM Apologizes

San Francisco Chronicle - ‎Oct 14, 2011‎
Oct. 13 (Bloomberg) -- Research In Motion Ltd. said customers in Canada and the US, its largest market, still face delays after disruption to its BlackBerry network, while data services are now more accessible in other parts of the world. ...

Has Blackberry finally found its final straw - unreliability?

Chicago Sun-Times - Andy Ihnatko - ‎Oct 14, 2011‎
A Blackberry user reads a story about a Blackberry outage that is affecting millions of users of the smartphone that has now spread to North America Wednesday, Oct. 12, 2011, in Montreal. ...

BlackBerry's blackout black eye (week in review)

CNET - Steven Musil - ‎Oct 14, 2011‎
Research In Motion could not have picked a worse week for its service to go down. BlackBerry subscribers throughout the world experienced disruptions in service for several days owing to ...

Why haven't RIM leaders made up for Blackberry outages already?

Washington Post (blog) - Jena McGregor - ‎Oct 14, 2011‎
RIM has yet to explain to customers how it will compensate them for enduring several days of Blackberry outages. (Paul Chiasson - AP) When Research in Motion founder Mike Lazaridis announced Thursday that the company's embarrassing ...

BlackBerry's Travails May Impact Corporate Ground War

Forbes - ‎Oct 14, 2011‎
I am responsible for marketing and strategic planning at GfK MRI, a leading market and media research firm. Because GfK MRI provides a detailed view of consumers--who they are, what they buy, how they think and how to reach themâ€"I am in a unique ...

How RIM Can Get Its Groove Back

PC Magazine - Samara Lynn - ‎Oct 14, 2011‎
Conventional wisdom says RIM is circling the drain. A few tough decisions and new focus can set the BlackBerry maker back on course. By Samara Lynn Just about everyone has been forecasting doom for Research In Motion (RIM). The Canadian tech company ...

RIM may face calls for refunds

Calgary Herald - Jonathan Browning, Hugo Miller - ‎Oct 14, 2011‎
Research In Motion Ltd., after restoring data service to its BlackBerry devices on the fourth day of disruptions, may face compensation claims and reputation damage as network operators refund users hurt by the failure. Research In Motion Ltd., ...

RIM Clueless about Cause of BlackBerry Outage

PCWorld - Antony Savvas - ‎Oct 14, 2011‎
BlackBerry maker RIM still does not know why the core switch at its Slough data center crashed, to cause what it now admits is its biggest network outage in its history. At a service update conference held on Thursday ...

Olive: RIM's co-CEOs need to go

Toronto Star - Mike Cassese - ‎Oct 14, 2011‎
Research In Motion president and co-CEO Mike Lazaridis, left, and co-CEO Jim Balsillie, middle, don't speak together, as they did today in a conference call after four days of BlackBerry outages around the world. By David Olive Business Columnist The ...

 

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